RETURNS, REFUNDS & EXCHANGES POLICY
HOW TO RETURN AN ITEM
Should you wish to return an item to us, please ensure that:
Your item is in its original unused condition to be returned, unless there is a manufacturer defect. You must return the item within 7 days of your purchase.
- Please email firstname.lastname@example.org to request a refund and we will assign you a tracking #.
- Mail your returned item to:
Returns Department Tracking #
Unit 1 Levens Hall Park
- Include in your package a signed letter stating the reason for your return and the original receipt.
Merchandise that has been worn, used, or altered will not be accepted for return or exchange.
All items are subject to a 10% restocking fee, this will be deducted from your refund. We also do not refund the original shipping and handling that you paid on the order.
If your item is in new condition, you may exchange your item for a different product. You will not be subject to a restocking fee in this case, but you still will have to pay return shipping costs.